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120 Day Layer Exchange

The 120 Day Layer Exchange only applies to our Heaven Signature Series organic latex mattresses.

 You may exchange a maximum of 2 layers in total within the 120-day period. 

  • The 120-day period starts 14 days after the date of purchase on the original invoice.
  • The layers don’t have to be exchanged at the same time
  • The total combined thickness of the layers must remain the same as the original mattress
  • Freight is the responsibility of the purchaser
  • Layers must be in original condition and free of smells, tears or stains.

Not applicable on custom sized, as is, clearance or floor model mattresses

Loyalty Program

The Heaven Signature Series Layer Exchange program also includes a lifetime 25% discount on a limited number of layers or covers should your needs change.

  • Lifetime is defined by the total term of the Mattress Warranty
  • Discount only valid after the initial 120-day period expires
  • The discount is based off the current regular retail price.
  • Cannot be combined with any other sale or offer.
  • A maximum of 2 additional layers per year, up to a total of 5 over the lifetime of the mattress, is permitted.
  • A maximum of 1 additional cover every two years, up to maximum of 5 over the lifetime of the mattress, is permitted. The cover must be the same size as the original mattress.
  • The maximum thickness per layer is 3”
  • Freight is the responsibility of the purchaser
  • Non-transferable

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